Auto-join lets anyone with an email address on your company's domain join your team as soon as they sign up, without waiting for an invite. It's the fastest way to bring a whole company into The Swarm.
Who can turn it on
Owners and Admins, on the trial, Free and Premium plans.
Your company domain comes from the team Owner's email address.
If your team was registered with a personal address such as gmail.com or yahoo.com, auto-join isn't available.
Contact support@theswarm.com if your domain needs to be changed.
Turn auto-join on
Go to Settings and turn on auto-join.
Let your colleagues know they can sign up, or invite them by email from Settings → Users → Add User.
When a colleague signs up and verifies an email address on your domain, they join your team straight away.
Owners and Admins can change a new member's role at any time in Settings → Users. See User roles and permissions.
Connector limits
Every user counts as one connector toward your plan's limit.
See How many Connectors can I add?
When your trial ends
When your free trial ends, auto-join is turned off automatically, and it stays off. Colleagues who sign up after that aren't added to your team.
Once your team is on the Free or a Premium plan, an Owner or Admin can turn auto-join back on at any time in Settings. It doesn't switch back on by itself. See How do I upgrade or buy a plan?
Turn auto-join off
Go to Settings and turn off auto-join. People who already joined stay on the team. New sign-ups on your domain will need an invite.
Auto-join or invite link?
Auto-join adds colleagues as users who sign in to The Swarm and search the team's network.
The invite link (Connectors → Add Connectors → Invite via link) lets people share their network as connectors without creating an account. See Share your network with an invite link.
Troubleshooting
A colleague signed up but isn't on the team. Check that auto-join is on and that they signed up with their work email, not a personal address. If they've already created their own team, contact support@theswarm.com with their email and we'll move them over.
Auto-join is off and we didn't change anything. Your trial has probably ended. Choose a plan in Settings → Subscription, then turn auto-join back on in Settings.
The auto-join option isn't available. Your team was registered with a personal email address, so there's no company domain to match. Contact support if your domain needs to be changed.