Skip to main content

How do I upgrade or buy a plan?

Buy or upgrade a Swarm plan yourself, during or after your trial, and what to do if the upgrade doesn't work.

Written by Bee Keeper

Owners and Admins can upgrade or buy a plan themselves at any time, during or after the free trial. It's fully self-serve and takes effect immediately.

Buy or upgrade a plan

  1. Pick a plan and choose monthly or yearly billing.

  2. Enter your card details. Payments are handled securely by Stripe.

Your plan starts straight away. When you upgrade mid-cycle, you're only charged a prorated amount for the rest of the current period. Plans, prices and limits are in Plans, billing, connector limits and credits.

After your trial ends

Your trial doesn't turn into a paid plan on its own. After 14 days your team moves to a read-only Expired state, and your data stays as it is. Buy a plan from the same page to restore full access straight away.

If the upgrade doesn't work

If you see an error, for example a message that your team already exists, or the page won't let you complete payment, contact support@theswarm.com with your team name and the plan you want. We'll sort it out or send you a payment link.

Need to pay another way, such as by bank transfer? See Payment methods and invoices.

Did this answer your question?