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How to cancel your plan

Cancel your Swarm subscription from Settings → Subscription and what happens afterwards.

Written by Bee Keeper

You can cancel your subscription at any time from Settings → Subscription. There are no cancellation fees. Owners and Admins can cancel.

How to cancel

  1. Go to Settings → Subscription.

  2. Select Cancel Plan.

  3. Confirm the cancellation.

You'll get a confirmation email once the cancellation is processed.

What happens after you cancel

Your plan stays fully active until the end of your current billing cycle, and you won't be charged again after that. Then your team moves to the read-only Expired state. Your data isn't deleted. See What happens to your data if you cancel or your plan expires.

Changed your mind?

Select a plan in Settings → Subscription at any time to reactivate. Access is restored straight away. See How do I upgrade or buy a plan?

Need help before cancelling?

If you're cancelling because of pricing, a missing feature or something not working, contact support@theswarm.com. We'd like to help first.

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