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How fresh is the data, and how do I report an outdated profile?

How often Swarm profile data is refreshed and how to report a profile that's out of date or wrong.

Written by Bee Keeper

Profiles and companies in The Swarm are refreshed from public data on a regular schedule. If a profile looks out of date or wrong, report it and we'll refresh it within 48 hours.

Report inaccurate data

  1. Open the person's profile in The Swarm.

  2. In the top-right corner, select the option to report inaccurate data.

  3. Tell us what's wrong.

We refresh the profile within 48 hours. You can also email support@theswarm.com with the LinkedIn URL, which works for API customers who don't use the web app.

Why a profile can be out of date

  • The person changed jobs or titles recently and the next scheduled refresh hasn't run yet.

  • Their LinkedIn profile is private or has little public information.

Your own profile

To fix your own profile, LinkedIn URL or company, see Fix your profile or company details.

Field definitions and technical details

What each API field means, response formats and data structures are documented in our developer docs at docs.theswarm.com.

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