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How do I transfer team ownership?

Make someone else the Owner of your Swarm team, for example when the current Owner leaves the company.

Written by Bee Keeper

Each team has one Owner. Right now, ownership can only be transferred by our support team; it isn't available in Settings.

Before you ask

The new Owner must already be a user on your team with the Admin role. If they aren't, an Owner or Admin can invite them or change their role in Settings → Users first. See User roles and permissions.

How to request a transfer

Email support@theswarm.com from the current Owner's address, or from an Admin's address if the Owner has left the company, with:

  • The team name

  • The email address of the Admin who should become the Owner

We confirm the change by email once it's done.

If the Owner has left and billing is on their card

Mention it in the same email. Owners and Admins can manage billing, so any Admin can update the payment method in Settings → Subscription.

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