When you buy or upgrade a plan yourself, you pay by card through Stripe. If your company needs to pay another way, such as by bank transfer, we can send you a payment link instead.
Update your card
Go to Settings → Subscription.
Select Edit billing information.
The Stripe Customer Portal opens, where you can add, update or remove a payment method.
Owners and Admins can manage billing.
Paying another way
We support the payment methods Stripe offers, including bank transfers. Contact support@theswarm.com with your team name and the invoice or plan you want to pay, and we'll send you a payment link with the options available to you.
If an invoice doesn't show the payment option you expected, contact us the same way and we'll send you a link to pay.
Invoices
Your plan is billed monthly or yearly, depending on the billing interval you chose. See Monthly vs. yearly billing.
API credit overages are added as a separate line on your invoice at the end of the billing period. See Understanding API credit overages.
Need a copy of an invoice or a change to the billing details on it? Contact support@theswarm.com.